NKH Insurance Planning ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools.
By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.
Communications Data
If you opt in, we collect your messaging preferences and maintain records of your consent and opt-out activity related to SMS and email communications.
Usage and Device Information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and Service Data
If you schedule appointments or use our services, we may collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
Provide requested services and customer support
Send appointment confirmations and reminders
Send SMS and email communications that you have explicitly consented to receive
Improve our website and marketing performance using analytics
Maintain compliance records related to consent and opt-outs
Protect our business and users, including fraud and security monitoring
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information.
We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following circumstances:
Service Providers
We may share information with trusted vendors who help us provide services such as:
SMS and email delivery
Customer support
Appointment scheduling
Website hosting
Analytics providers
These providers may only use your information to perform services on our behalf.
Legal Requirements
We may disclose information if required by law or when necessary to protect the rights, safety, and security of NKH Insurance Planning, our clients, or others.
Business Transfers
If NKH Insurance Planning is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. Any successor organization will continue to honor this Privacy Policy.
Third-Party Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors who provide support services, such as customer service, is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will never be shared with any third parties.
6. Your Choices
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any text message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.
Email Opt-Out
You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails.
Access and Correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact: